Customer Quality Engineer

Specialist in instrumentation, control and automation systems for industry, energy, nuclear, marine and offshore, the CMR Group, headquartered in Marseille, has more than 700 employees with an international presence through our subsidiaries in Tunisia, United Kingdom, Singapore, USA, China, India and South Korea. Our products, designed and manufactured according to rigorous continuous improvement processes, meet the most demanding quality standards.

Mission:
Support the customer to ensure on-going quality excellence and act as a pivotal point between own production plant and the customer. Focuses on parts and product for the customer at the customer. Carries out root cause analysis and resolution for quality and customer issues.

Responsibilities :
• Provide a first point of contact for the Customer about quality related issues.
• Collect root cause analysis data and provide corrective feedback to prevent line stops due to quality issues.
• Responsible for ensuring that the products produced meet quality standards required to minimize quality costs and maximize customer satisfaction whilst ensuring that procedures and processes are adhered to.
• Work in a team environment to develop and implement best practices that emphasize defect prevention, reduction in variation and waste and provide for continuous improvements in meeting all customer requirements.
• Manage the customer specific requirements and offer technical support.
• Work on many phases or sub-tasks of projects or entire projects of moderate complexity, with results impacting on project completion.
• Work mostly independently under general supervision, reviewed at project milestones and/or on completion by Senior Management.

Required:
• Manufacturing/engineering, industrial/engineer degree preferred qualification
• Previous experience in a high-volume manufacturing environment, preferably automotive
• Experience of working in Quality Assurance
• Experience of dealing with customers and suppliers
• Language Spoken and Written: English / French

Please send your application to the following address: Recrutementtn@cmr-group.com.